Privacy Policy

1. Introduction & Scope

RSP Groups ("Company", "we", "us", or "our") is committed to respecting and safeguarding your privacy. This Privacy Policy outlines the types of personal data we collect through our corporate website (rspgroups.com), how we process, store, and protect that information, and your statutory rights under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian statutes.

This policy applies to visitors, commercial partners, prospective distributors of RSP Golden Dew, job applicants, and individuals communicating with our corporate offices.

2. Data We Collect

We only collect personal information that is voluntarily provided by you or automatically collected for website security and operational performance:

• Direct Inquiries: When submitting an enquiry via our Contact page or applying for careers, you may provide your full name, email address, telephone number, company/organisation name, geographic location, and message details.
• Commercial Distribution Inquiries: Territory details, business registration details, and distribution capabilities submitted for commercial onboarding.
• Technical Metadata: Limited server diagnostic logs, IP addresses, browser user-agent strings, and session timestamps collected strictly for network security and DDOS mitigation.

3. Purpose of Processing

Your personal data is collected and processed exclusively for specified, legitimate purposes:

• Responding to corporate, product, wholesale, or distribution inquiries.
• Evaluating qualifications and contacting candidates for open positions within RSP Groups.
• Fulfilling legal obligations, corporate reporting, and preventing fraudulent submissions.
• Enhancing the performance, accessibility, and navigation security of our web properties.

We never sell, rent, or trade your personal information with third-party advertisers or data brokers under any circumstances.

4. Data Sharing & Third Parties

We may disclose personal data only on a strict need-to-know basis to:

• Operating subsidiaries within RSP Groups (e.g., RSP Golden Dew) relevant to resolving your specific query.
• Authorised technical infrastructure providers (such as cloud hosting and email service providers) operating under rigorous confidentiality agreements.
• Law enforcement agencies or regulatory bodies when required pursuant to valid legal process under Indian jurisdiction.

5. Data Security & Storage

RSP Groups deploys administrative, technical, and physical safeguards designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. All data transmission between your browser and our server is secured using Transport Layer Security (TLS 1.3).

6. Data Subject Rights (DPDP Act, 2023)

Under Indian law, you have rights regarding your personal data, including:

• Right to Access: Request a summary of personal data held about you and processing activities.
• Right to Correction & Erasure: Request rectification of inaccurate information or deletion of unnecessary data.
• Right of Grievance Redressal: Register any concerns regarding data processing with our appointed officer.
• Right to Nominate: Designate an individual to exercise your rights in the event of death or incapacity.

7. Grievance Officer Contact

For any queries, rights requests, or grievances relating to this Privacy Policy or your personal data, please contact our designated Grievance Officer:

8. Modifications to This Policy

We reserve the right to revise this Privacy Policy periodically to reflect corporate developments, operational changes, or statutory amendments. The updated date at the top of this document indicates when changes took effect.